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Our longest chandelier ever

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Refund Policy

Returns are accepted but must be authorized by us previously.
Return shipping is paid by the customer.
You will be issued a refund as soon as your return has been processed. In the event of credit card payment, the amount will be credited back to your account immediately after product have been received and checked. In the event of advanced bank transfer, the amount will be transferred back to the account specified when the order was placed. All bank transfer fees are to be paid by the customer.

Refunds or exchanges are accepted under the following circumstances: the piece has arrived damaged or there is any manufacturing defect.
Refunds and exchanges are accepted within 14 days after you got the package. In case you want a refund or exchange, You must send the package back to us no later than on 16th days after you've got your package.
The sale and ex-demo items are non-refundable. The customized items (individual customization) are not refundable but can be exchangeable in case the item has arrived damaged or there is any manufacturing defect.